Terms & Conditions

Terms and Conditions

Mito UK Ltd is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us on info@mito.uk.com or by using the link on our store page.
Making a purchase could not be easier. Just browse our store, and Telephone or Email us.
On Retail orders over £50 free shipping and handling is offered. On Trade orders over £200 free shipping and handling is offered. All goods are sent via First Class Royal Mail or via First Class delivery courier service. Please ensure that someone will be present at the shipping address to accept the package. If no one is present at the address then it will be delivered to your local depot for collection at a later date.
Delivery Schedule We will despatch your order within 1 to 2 working days, this will depend upon our stocks and the stocks of our suppliers. Please allow up to 5 working days during busy periods. 
Tax Charges For orders that are placed a flat rate VAT charge is applied (20.%). The VAT charge will be added during checkout.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01202 667323 
Privacy Policy Mito Uk Ltd  do not disclose buyers' information to third parties 
Returns and Exchanges
All returned goods must be sent back, recorded delivery unused and in the original packaging within seven days of invoice for a replacement or refund. If you have changed your mind, and no longer want the goods, a refund will be given as soon as the goods are received, logged and inspected - this may take up to 7 working days. Return postage must be paid by customer.
A 10% restocking and handling charge will be made on all refunds issued..
Please note that we cannot be held liable for any consequential loss caused by late delivery or loss by our carriers, only for the value of the lost goods.